Refund policy
Return Policy
Returns
We want you to love your purchase. If you’re product arrives damaged, you may return eligible items within 30 days of delivery for a refund.
To start a return, please contact our customer support team at contact@thefitforge.shop with your order number and details.
Items must be unused, in their original packaging, and in resellable condition.
Refunds
Once your return is received and inspected, we’ll notify you via email.
Approved refunds will be processed to your original payment method within 5 - 14 business days.
Please note:
- Original shipping costs (if any) are non-refundable.
- Customers are responsible for return shipping
Non-Returnable Items
Returns accepted only for damaged or defective items—please contact us within 7 days of delivery with photos.